Help center

How can we help?

Browse guides, FAQs, or reach out to our team. We typically respond within a few hours.

Getting started

Your first generation in under five minutes.

Train your own template

Best practices for selecting clips and writing prompts.

Earn from templates

How creator royalties and payouts work.

API reference

Endpoints, auth, rate limits, and code samples.

Frequently asked

How long does a generation take?+

Generations typically take 4–10 minutes depending on duration, quality, and current queue load. Pro and Max plans receive priority queue access.

What image formats are supported?+

PNG and JPG up to 10MB. We recommend portrait-format images at least 720px on the short edge for best results.

Can I use generated videos commercially?+

Personal and non-commercial use is permitted on all plans. Commercial use is included with the Max plan.

How do credits work?+

Credits refresh monthly with your subscription. Unused credits roll over for one billing cycle. A typical 10-second generation costs 130.

Can I delete my data?+

Yes. You can delete individual videos or your entire account from Settings. Deletion is permanent and processes within 24 hours.

What's the refund policy?+

Subscriptions are refundable within 7 days if no credits have been spent. Top-up credit purchases are non-refundable but never expire.

Terms of service

By using OnlyKiss you agree to use the service lawfully, not upload content you do not have rights to, and comply with applicable age restrictions for R-18 templates. Subscriptions and credits are governed by the refund policy in the FAQ above. We may update these terms; continued use after notice constitutes acceptance.

Privacy policy

We process account email, generation metadata, and uploaded images to run the service. Cloudflare Turnstile may collect signals for bot protection when you sign in; see Cloudflare's Turnstile privacy addendum. You can delete individual videos or your account from Settings; deletion is permanent and processed within 24 hours.